The reason why Windows 10 freezing can be because of the incompatibility of drivers and hardware. If this is the issue, you need to update all the device drivers on your PC. To do this, follow the steps below:.
If you still notice that your Windows 10 computer keeps freezing randomly after trying all the above six methods to fix the issue, you may have to perform a system restore or a clean install of Windows 10 to resolve the issue. If you are resorting to this method, you need to backup your data and recover it when you are done.
This is because performing a system restore or a clean install of Windows 10 will automatically erase all data on your PC. Therefore, you should back up your data to avoid major data loss. To back up the data on your PC, we recommend iBeesoft Dbackup. Please only use this hotfix when you have tested it on a testing environment and fully backed up your system. Go to this web page first, then click the Hotfix Download Available button.
Tick the box for the version that fits your platform, i. Hit Request hotfix to get the download link sent to your email box. Download the program and then install in as instructed.
If your problem continues after this hotfix, please read along for more assistance. You may need to provide administrator permission to continue. You will see that Recommended restore option is chose by default. Click Next to continue. If you can specifically recall the last date that you made the final changes to your PC, you can click Choose a different restore point to select a different restore point as per your own needs.
Your PC will restart when the system restore completes. You will be prompted with administrator permission, just click Yes to continue. The problem should be gone after the replacement.
But if the problem continues, you need a further check. SSD can be particularly problematic so check with its maker's support and use their diagnostic methods. Include any you have EVER had on this machine including those you uninstalled they leave remnants behind which can cause strange issues. This uniquely powerful utility will even show you who owns each process.
Autoruns also shows you the full list of Registry and file locations where applications can configure auto-start settings. It allows you to easily disable or delete unwanted programs that runs in your Windows startup. Maybe not. The Window Watcher tells all, reporting every window created by every running program, whether the window is visible or not.
Vista and Windows 7 love updated drivers so here is how to update the major ones. This is my generic how to for proper driver updates : This utility makes it easy to see which versions are loaded : DriverView - Free - utility displays the list of all device drivers currently loaded on your system. Disconnect non-essential hardware, such as USB devices, to see if there is a change that could indicate a device issue. See if the issue also happens in Safe Mode. If not, the problem may be related to installed software.
Uninstall software that you are no longer using. There are also times when you may see a message that something is preventing Windows from shutting down. For more information, see Turn off a computer: frequently asked questions. Please see the following article for guidance if your computer hangs while installing Windows Updates: Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista.
Random hangs are often due to damage to the Windows configuration, faulty hardware, or malware. However, because this behavior is random, it can be especially difficult to identify the proper cause. Please review the steps below to help identify the cause and determine the next course of action:. If the system is hanging randomly, it could be caused by damaged system files, software compatibility, or damaged registry files. Try each of the following steps to check if the hang is caused by one of these possibilities.
Corrupt system files can cause Windows Explorer to stop responding. Faulty hardware could be the reason that Windows system files were improperly written to disk, or decayed over time. If you have recently installed an app or driver and find that Windows is now hanging randomly, try removing the recently installed software.
If you have a restore point saved before you installed the software, try running System Restore to return the system to a working state: Windows 7: System Restore Windows 8 or Windows 8. Registry cleaning tools can damage the Windows registry and cause a range of symptoms include random system hangs. For more information, please see the following Knowledge Base: Microsoft support policy for the use of registry cleaning utilities If the registry becomes damaged, it is recommended that you restore Windows to a working state using either System Restore, or Refresh.
In the event that these tools do not resolve the issue, you may need to reinstall Windows. Windows 7: System Restore Windows 8 or Windows 8. If Chkdsk runs while starting Windows, it could be a sign of a hard disk failure.
For more information, see the following Knowledge Base article: Check disk Chkdsk runs when you start Windows 8 or Windows 7 Please note that Chkdsk can take a very long time to run. On large hard drives, it can even take a day or more. If Chkdsk finds and fixes a problem, this may be a sign that the drive is failing.
If so, you may continue to experience problems in the future. If problems are repeatedly found or can't be fixed, consider replacing the hard drive. Contact your PC manufacturer for assistance, if needed. Random hangs can also be caused by other faulty hardware. Consult with your PC manufacturer to run available hardware diagnostics. This could include:. PC diagnostics that test the integrity of the core PC devices, such as the processor fans and cooling system.
Malicious software may also cause random hangs and other performance problems in Windows.
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